Help Center

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FAQs

Common questions.

Is Gobanimo Microfinance financing really interest-free?

Yes. We use Sharia-compliant structures — Mudaraba, Murabaha, and Ijara. There is no riba (interest) or penalty interest; terms are agreed transparently upfront and reviewed by our Sharia board.

How long does a decision take?

Most applications get a decision within hours. AI agents prepare the checks, but a staff member always makes the final approval before money moves.

How do investor profits work?

Mudaraba is profit-and-loss sharing. You receive 90% of net profit; Gobanimo Microfinance earns 10% as your fund manager. Returns are not guaranteed and capital is at risk.

Which cities do you serve?

Our pilot serves Hargeisa, Bosaso, and Mogadishu — with more locations to come.

How is my data protected?

Personal data is kept out of prompts, logs, and analytics, and access is role-based. We follow KYC, AML/CFT, and data-privacy controls throughout.

Guides

Step-by-step help.

Borrowing

How to apply for financing

From product choice to submission, on web or WhatsApp.

Guide coming soon

Investing

Placing your first investment

Set amount and term, agree terms, and track your profit.

Guide coming soon

App

Getting started in the app

Install, verify your identity, and navigate your dashboard.

Guide coming soon

Training

Learn with Gobanimo Microfinance.

Financial literacy basics

Budgeting, cash flow, and managing a healthy business.

Understanding Islamic finance

What Mudaraba, Murabaha, and Ijara mean for you.

Growing your business

Using working capital well and planning for the season ahead.

Staying safe online

Protecting your account, PIN, and personal information.

Still need help?

Our support team is here for borrowers, investors, and partners.